About Us

We offer a Community Alarm Service (lifeline) to the vulnerable, whatever your age or circumstance. Our Pendant Alarms provide peace of mind to you, your family and your friends.

CONTACT CARE: based in South Norfolk, since 1987. We are ideally located for covering Norfolk, Suffolk, Essex and Cambridgeshire.

Originally Contact Care were formed under South Norfolk District Council, just like many other local Community Alarm Providers across the country.

In 2005, Contact Care became a stand-alone service within Saffron Housing Trust. This is a not-for-profit organisation and as such has your welfare as our central concern. We are sometimes asked “Is the service for everyone, not just Saffron Tenants?” and the answer is YES. Anybody in East Anglia can benefit from our Community Alarm.

Today, Contact Care continues to develop our working partnerships and we are involved in projects with other Care Organisations and partnerships eg. the NHS, Carer’s Support, Homeshield, Nable. We also work to raise money and awareness for other charities eg. the British Heart Foundation. We attend Day Centres, Lunch Clubs and other groups to meet with people who might have a need.

We use Tunstall alarms, a British company and leader in the field. They have been making a telecare equipment since the early 1960’s, improving the design as new technology evolves.

We are passionate about what we do and the alarm service we offer.


safe & independant at home lwith a lifeline

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Saffron Housing Trust Limited is an exempt charity registered in England by the Financial Conduct Authority under the Co-operative and Community Benefit Societies Act 2014 (Register Number 32427R) · Registered Office: Saffron Barn, Swan Lane, Long Stratton, Norfolk NR15 2XP