About Us

We offer a Community Alarm Service (lifeline) to the vulCommunity alarms installed by our experienced teamnerable, whatever your age or circumstance. Our Pendant Alarm provide peace of mind to you, your family and your friends.

CONTACT CARE: based in South Norfolk, since 1987. Along with our sub-office in Sudbury we are ideally located for covering Norfolk, Suffolk, Essex and Cambridgeshire.

Originally Contact Care were formed under South Norfolk District Council, just like many other local Community Alarm Providers across the country.

In 2005, Contact Care became a stand-alone service within Saffron Housing Trust. This is a not-for-profit organisation and as such has your welfare as our central concern. We are sometimes asked “Is the service for everyone, not just Saffron Tenants?” and the answer is YES. Anybody in East Anglia can benefit from our Community Alarm.

Today, Contact Care continues to develop our working partnerships and  we are involved in projects with other Care Organisations and partnerships eg. the NHS, Carer’s Support, Homeshield, Nable. We also work to raise money and awareness for other charities eg. the British Heart Foundation. We attend Day Centres, Lunch Clubs and other groups to meet with people who might have a need.

We use Tunstall alarms, a British company and leader in the field. They have been making a telecare equipment since the early 1960’s, improving the design as new technology evolves.

We are a small team, passionate about what we do and the alarm service we offer.

If you are part of a group and would like us to visit, please e-mail us or call on 0800 917 468

To organise your lifeline NOW just Contact us


Contact Care offer Excellent Service

disability support at home lifeline pendant alarm    Community Alarm, Elderly alarm, investing in older people   CONTACT CARE ELDERLY ALARM NORFOLK SUFFOLK LIFELINE     saffron's elderly alarm service

Call free: 0800 917 4650                               Email: contactcare@saffronhousing.co.uk                             Registered Charity Number: 324227R